Hello everyone, I have seen the incident on Development Bao. My testing institution has been blocked for the time being and I can’t test it. I don’t understand pet medical care either.

But I still want to say two things after seeing Development Bao’s reply. Sentence

This is the video version

I think the biggest problem is production management and communication with consumers

I remember when I visited Mars, I was asked to read a section of visiting instructions before the visit

< p>I entered the factory dressed a bit like Dabai, but other domestic factories I went to did not have this process

The foreign factory system is to establish a best practice factory (best practice) and then put this factory The excellent system is copied to other factories (roll out)

The development time of domestic factories is still too short

Packaging formulas are upgraded very quickly, but except for factories exporting to Europe and the United States, domestic factories There is still a lot of room for improvement in the management of the factory

It’s very simple. There is a problem with a certain batch of grain in Development Bao

Have you tested this batch of grain yourself? Doesn't the factory have internal inspection? Others question that if there is a problem, the test report of the batch should be published

This is also required by the national standard

Who are the suppliers of the raw materials for this grain? Does the supplier provide raw materials without providing a test report? ?

Are the purchased raw materials put into storage without testing?

Which batch of raw materials is used for this batch of finished products? If there is an ERP system and batch management of raw materials is used, it is really not difficult to find out

Consumer communication is also unclear

When the problem is discovered and the self-media and mainstream media have published it, just say that we are sending it for inspection and will be responsible

There are several victim cat families, how many packages of samples are there, and where are the sources of the samples? , which testing agency it was sent to, when is the estimated date of the test report, and based on the cat’s illness, what specific indicators were tested

Originally, the brand was not trusted when the matter was revealed, and the reply was also I can’t believe the details I haven’t seen yet.

I can read the content of Gaoyejia’s communication with consumers in the industry. There are really many brands that I can learn from.

First of all, they communicate with consumers on a daily basis, instead of coming out only when something goes wrong

Then what they say is very human-like, and they even talk about their own psychological processes

< p>What's wrong with Mayday? Others didn't scold them on a large scale. They felt they had done something wrong and came out to apologize

In short, raising a pet should be a happy thing

The result was imported You can’t worry about imported grains, and you can’t trust domestically produced grains either.

What, is there something wrong with this current crop of officials?

It is really too easy and happy for factories to make money

That’s it for today, thank you all