Recently, the incident involving Xinyuan Development Bao's "Taotie Cat Food" product, which is suspected of causing serious liver problems and death to dozens of cats of all ages after eating this cat food, has attracted attention on the Internet. It has attracted the attention of insiders and cat owners.
You can learn more about the situation of these accidental cats through the video produced by netizen @Xuanzai very serious.
In the early morning of April 10, Xinyuan Development Bao released the "Apology Statement Regarding the "Gluttonous Cat Food" Incident" through its official Weibo account @ Xinyuan Development Bao.
According to this In a statement, Xinyuan Development Bao stated:
1. The product has been removed from the shelves
2. Samples of the products involved are being sent for inspection
3. Development is ongoing Consumers are taking samples of products at home for inspection
4. Contact pet medical institutions, hoping to explore more diagnosis and treatment options and explore the causes of the disease
5. Checking the safety of raw materials and inspecting products Control batch records
6. Those who have purchased the products involved can return them or exchange them for other products
Xinyuan Development Bao’s official first response was not released until the 10th, but Starting from April 8, "Taotie Cat Food" has basically been offline on all major platforms and channels.
April? On the afternoon of the 11th, Xinyuan Development Bao released "Communication between Xinyuan and Pet Attending Physicians and Pet Owners on Diagnosis and Treatment Plans" through its official public account "Xinyuan Development Bao Pet Breeding Research Society".
It released a complete reference for diagnosis ideas and treatment plans for such conditions, and also stated that "it will take responsibility and actively assist in treatment, and fully support consumers' related diagnosis and treatment." Contact information for doctors and customer service is published.
According to information on the Internet, more than 100 cats have been suspected of falling ill and dying from eating "Taotie adult cat food". The main suspicion is that the mycotoxins in the cat food exceeded the standard.
According to the release time of Xinyuan Development Bao’s two responses, the inspection report of the cat food submitted for inspection should not be completed yet. Under normal circumstances, we should be able to see the suspected batch of products within 3-7 days. test result.
We hope that through communication between the brand and the cat owner, the cat can be rescued as soon as possible and the cause of the disease can be determined. Don't shy away from the responsibilities you should bear.
We will continue to pay attention to the next progress.
发布评论