2023 INCLUSION·The Bund Conference is about to open this week. Recently, Zhongan Online (6060.HK), a participating company headquartered in Huangpu, released its 2023 interim report. In the first half of this year, total premiums were RMB 14.463 billion, a year-on-year increase of 37.5%, and net profit attributable to the parent company was RMB 221 million. Benefiting from its insistence on "quality growth" and "technology-driven cost reduction and efficiency improvement", Zhongan's comprehensive ratio further improved by 0.7% to 95.8%.

In terms of premium income, Zhongan ranks ninth in China's property and casualty insurance industry, and its market share has further increased. It is the fastest growing company among the top ten property and casualty insurance companies in China.

Meet users’ diversified protection needs

Zhongan uses the dual engines of “insurance + technology” to drive the comprehensive development of multiple ecosystems including health, digital life, consumer finance, auto insurance, etc., providing innovative, Inclusive and rich insurance products and services to meet the diverse protection needs of users.

In the first half of 2023, healthy ecological premium income 5.018 billion, a year-on-year increase of 15.9%, serving more than 100 million insured users. On the one hand, it links the upstream and downstream of the health industry to build and continuously improve a one-stop medical security service system from disease prevention, follow-up intervention, health management to insurance protection and medical services. On the other hand, with the "Exclusive E-Sheng" million-dollar medical insurance as the core product, the product matrix has been continuously refined, and the company has launched critical illness insurance products including multiple payouts, "Zhongminbao" million-dollar medical insurance without occupational restrictions, and door-to-door insurance products. Emergency insurance, etc., create long-term value for users.

As the national economy continues to recover and users’ willingness to consume rebounds, digital life continues to recover in multiple scenarios. As of June 30, 2023, the digital life ecosystem achieved total premiums of 5.836 billion yuan in the first half of the year, a year-on-year increase of 52.8%.

ZhongAn uses technology to explore new scenarios in digital life, enriches its product matrix, and launches innovative products such as pet insurance, mobile phone broken screen insurance, multi-scenario accident insurance, etc. to fill the diverse and unmet protection needs of users. . Pet insurance continues to iterate products, expand coverage, innovate service scenarios, and release cross-ecological synergy. In the first half of 2023, Zhongan’s pet insurance premium transactions totaled approximately RMB 200 million, a year-on-year increase of nearly 100%.

Exploring new directions for global digital insurance infrastructure

Zhongan actively explores the industry application of AI intelligent large models to empower the entire insurance chain including products, marketing, operations, and customer service. In May, ZhongAn released the first AIGC (generative artificial intelligence technology) application white paper in the domestic insurance industry, "AIGC/ChatGPT Insurance Industry Application White Paper". In July, it released the first AIGC application in the insurance industry at the 2023 World Artificial Intelligence Conference (WAIC). The map shows ZhongAn’s latest achievements in the digital innovation application of “AI+ Insurance”.

At the same time, Zhongan has continuously enriched its technological output products by seizing the domestic information innovation trend. In the first half of the year, ZhongAn launched a new generation of property insurance core systems, such as Wujieshan Mate and AIGC Zhongtai Lingxi. Deeply exploring overseas markets, ZhongAn has exported its technology to Home Credit, the largest consumer finance platform in Southeast Asia, and Income, the leading property and casualty insurance company in Southeast Asia. In the European market, ZhongAn has reached an agreement with Unica Insurance Group, one of the largest insurance groups in core markets such as Austria, Central and Eastern Europe. Cooperate to use the core system product Graphene to empower its full-process functions of auto insurance in five European countries such as order issuance, approval, claims settlement and finance.

ZhongAn will export its leading insurance technology experience and technical capabilities by building new digital infrastructure to promote the digital transformation of the global financial industry. In the first half of 2023, Zhongan's technology segment's revenue returned to normal high growth, achieving revenue of 267 million yuan, a year-on-year increase of 22%.

The Bund Conference will present three major highlights

At the Bund Conference, Zhongan Insurance will make its debut in September with the theme of "New Insurance Infrastructure AI Reshapes New Value of Insurance Services" 8-day insights forum, and a 3-day digital technology exhibition.

At the Insights Forum, Zhongan will lead Come to the latest achievements of AI to reshape insurance services and empower business innovation, and link it with the offline Zhongan booth to bring a different insurance technology experience to guests and audiences in a rich, interesting and immersive interactive way.

At the same time, ZhongAn Health Insurance will also comprehensively demonstrate its business layout to support the Healthy China strategy, interpreting the concept of technology-driven finance and providing warm insurance. Audiences can not only learn about the rich and diversified health insurance product matrix and innovative explorations in protecting non-healthy people, but also experience the extensive application of artificial intelligence technology in health insurance product and service innovation.

In recent years, with the rise of pet ownership, pet insurance has become a booming force in the industry. This time, Zhongan Insurance will also join hands with the Ant Insurance platform to present the "Pet Home". "Pet Home" connects the seven functional areas of pet IOT core, pet identification, scientific breeding, genetic testing, pet adoption, pet insurance and pet intelligent consultation with the theme of "how to better accompany pets throughout their lives in the digital age". An immersive interactive experience that comprehensively decodes the life of a pet.